TERMS & CONDITIONS

All purchases shall be subject to the terms and conditions stated below. A copy of these terms and conditions may be retained by using the print facility on your browser to obtain a printout for personal reference when you order a product.

Definitions
In these terms and conditions: 'our website' means our presence on the Internet at www.agardc.com.
'our', 'we' and 'us' means www.agardc.com.
'you' and 'your' refers to you, the purchaser of products from www.agardc.com.

Copyright
All rights for our website and our designs are owned by Hasan Agar. If you want to publish our products in your blogs or magazines please use our press kit which is on the link below and show our web page address and our website address clearly. Thank you for being careful.

Portrayal of products
While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate, and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.

Website
While we take all reasonable attempts to exclude viruses from this website, we cannot ensure such attempts will be successful, and we do not accept any liability for such viruses. You are recommended to take all appropriate safeguards before downloading information from this website.

Returns

If for any reason you are not completely satisfied with your purchase, you can return the item to us within 14 days for a full refund or exchange. Items must be returned unused and in their original packaging, exactly as received. You will be responsible for the costs of return. Flat-pack items have to return unused, in their original packaging and disassembled like new-condition. Made to order or personalized items can only be returned if they are damaged or faulty.  Refunds for these items will be issued after we have inspected the damage.  To return items, please contact us.

 

International Returns

We regret that we cannot accept international returns unless items are damaged or faulty. In addition to our returns policy, under the Distance Selling Regulations, EU customers have seven working days (beginning the day after receipt) to cancel your purchase. To return items, please contact us.

International Duties and Taxes

International buyers except the EU are responsible for sales taxes and import duties, which will vary according to the country, state or province.


Cancellation of Bespoke Products
Due to nature of the made to order products, if you cancel within seven days of your payment, we may have to charge a cancellation fee of 30% of the value of the product price. No cancellations can be made after 7 days.

Privacy

We don't collect any information about you except your name, phone, e-mail and address. We will never use or give your personal information to any third party. 

 

SAFETY INSTRUCTIONS

MAP ON TABLE:

 

Map On Table is not designed to be a step or seat for sitting or standing on.

FIREPLACES:

 

Do I need additional ventilation ?
It is not necessary.

Are bio ethanol Fires safe for children and animals ?
Due to high temperatures and risk of an open fire keep children and animals away from the product. While burning the product it is very hot and touching it may result in burns.

How to store bio ethanol liquid fuel ?
You should keep it away from any source of fire, children and pets.

Can I move the product ?
You can only move portable products while they are not burning and there is no fuel in the reservoir. Under no circumstances, a burning product should be moved.

What must I never do ?
Never refuel the bio ethanol liquid while the fire is burning or still hot.

What are the things I have to be careful during the usage of these Fireplaces ?

Do not keep any flammable items such as alcohol, perfume bottles etc. within 60 cm of the burner to prevent the risk of  fire.